We turn first time clientsinto life-long relationships.

Customized Parking Solutions.

Five-Star Service.Lasting Impressions.

We provide the highest level of customer service.

First Class Automotive Hospitality

At First Class, our primary goal is to bring a five-star customer experience to your service drive. With our automotive hospitality service, you can expect every door to be opened and every customer to be greeted warmly and professionally. Our services will allow you to reduce your overall costs, boost your CSI score, and provide the luxury experience your customers deserve.

We strive to help your facility create a positive and friendly customer experience. We are able to design a custom suite of services specific to your dealership. We understand the importance of guest hospitality and satisfaction.

OUR SERVICES INCLUDE:

Appearance

At First Class, we take pride in our appearance. All of our attendants are well dressed and well groomed for a polished, professional look. We provide three separate uniform styles:

  • Black Winter jacket with the First Class logo
  • Black Fall jacket with the First Class logo
  • Black Spring/Summer polo with the First Class logo

All uniforms are worn with black dress pants and black shoes.

Upon request, First Class is open to the idea of having our staff wear the uniform of your dealership.

Our Employees

First Class maintains strict hiring criteria with careful screening of all applicants including a thorough review of references. A full background check as well as a motor vehicle report (MVR) is conducted for each individual.

Upon hiring, every staff member undergoes a rigorous training program to learn proper customer service and other skills including: communication, awareness and responsiveness to situational needs.

First Class attendants open every door and greet every guest with a smile and warm welcome. They are well mannered, courteous, respectful and sensitive to each customer and offer assistance upon entering and leaving your facility. We provide our clients with dedicated employees who are determined to provide your guests with the five-star experience they deserve.

Benefits of Choosing First Class

First Class is more than capable of handling any valet parking operation requiring 1-30 valet attendants on any given day.

Each time First Class has acquired a new location, the level of service has drastically improved. Examples of improved service include:

  • Professional Staff
  • More Effective and Efficient Parking Methods
  • 24/7 Availability of Ownership and Management
  • Competitive Pricing
  • Superior Uniforms
  • Hands-On Approach
Insurance

First Class Valet provides an extensive liability insurance policy to safeguard you and your guests.

General Liability $1,000,000/$2,000,000

Covers pedestrians and property damage.

Garage Keeper’s Legal Liability $100,000 any one unit with a $500,000 aggregate

Covers fire, theft and collision to all valet parked vehicles.

Worker’s Compensation $1,000,000

Covers any injury a valet attendant may incur.

Umbrella Policy $5,000,000

Provides additional coverage over and above our standard limits of liability.

CALL FOR A FREE QUOTE TODAY 800.392.0820